frequently asked questions

Q. What Does Our Physiotherapy Memberships include?

Weekly 1:1 Physiotherapy Rehab session
Unlimited access to our Strength and Conditioning Classes
Customized Prehab Strength and Conditioning Program
Priority Booking
Access To your customized strength and conditioning program via our app
24/7 access to our physiotherapist and strength and conditioning coach

Q. What happens during an initial physiotherapy assessment?

At your initial assessment, your therapist will take an in-depth medical history, as it pertains to your current injury. Next, they’ll do an assessment, and use any relevant outcome measures needed in order to ensure a proper diagnosis. From there, you’ll discuss your goals for treatment, and design an individualized plan that helps you achieve them.

You can expect:

hands on therapy
activity modifications
pain management strategies
corrective exercises
tips for safe exercise

Q. What do I wear for my appointment?

Comfortable, loose fitting exercise clothing is preferred. Please wear something that allows the therapist to expose the injured area for assessment and treatment, if required.

Q. Do you direct bill extended health plans?

No, we do not offer direct billing.

Q. Do you accept ICBC or WSBC claims?

At this time, we only accept ICBC claims.