LIFT COVID PROTOCOL

 We will be offering in studio personal training as well as our Virtual Personal Training services. Please note, We ask that you read our trainer/client expectations prior to your appointment. These expectations have been put in place to keep all of us safe and to respect everyone's health and well-being. 

 

We want to keep you updated on what we are doing in the studio and what you can expect from us. Your health and wellness are always our number one priority, and with that in mind, we have responded with heightened cleaning and safety measures at our studio. We have taken the following precautions with our Master Trainers; Personal Training Program and LIFT Inner Circle:

 

Expectations of Your Master Trainer/Kinesiologist:
 

• All Master Trainers/Kinesiologists will  wear a mask during your training session.

• Each trainer/ Kinesiologist will wash or sanitize their hands upon arrival for their shift and before and after each service they conduct.
 

• Upon your arrival your Trainer/Kinesiologist will have you verbally fill out a quick COVID-19 questionnaire (ex. have you experienced any flu like symptoms).

• For payment we will either be using your credit card that you currently have on file, we will also have new credit card forms that we can email to you prior to your session that you can bring in. We of course accept e-transfer as well.

• Commonly touched surfaces, such as light switches, door handles, will be wiped down regularly.

 

• Our Kinesiologists/Trainers will no longer be providing hands on adjustments.

 

• We have a designated training area for yourself and your instructor. You will have your own equipment and mat that will be thoroughly cleaned after use.

 

• Your Master Trainer/Kinesiologist is instructed to stay 6 feet away from you and will not be able to provide any hands-on cueing at this moment in time.

 

• Although we absolutely love high fives, we will be refraining from any physical touch at this time in order to keep your health our number one priority. However, the occasional "woohoo" or "amazing job!!!" will always be in order.

 

• We have also increased our cleaning regimens and are making sure to clean all high traffic areas at the studio even more thoroughly.

​

​

Personal Training Client Expectations: 
 

• You must wear a mask coming into the studio and until you arrive at your designated training area. Once in your designated training area you may remove your mask and place it in the plastic bins that LIFT has provided. Once there you are able to enjoy your workout without a mask. When your workout is complete we ask you to place your mask back on until you exit the studio   

 

• There will be no waiting room or arriving early to use equipment at this moment so please do not arrive early to your appointment. 

 

• Please disinfect your hands immediately after entering the studio (sanitizing station is on the left-hand side as soon as you walk in).
 

• Please bring minimal items to your training session (example: your cell phone and keys). As few cubbies will be in use during this time. We do have plastic bins as you walk in to place your personal items in.  

 

• If you are symptomatic of an illness, from the common cold to the flu, please refrain from coming into the studio and stay home 

  

• If you have recently traveled out of country, we please advise you to take a 14-day break from the studio, we can help support your fitness at home by sending you our at home workout program

 

• Cancellation policy; if you have flu like symptoms please call or email us to cancel your training session. There will be no cancellation fee in regard to being sick and having to cancel your scheduled appointment.

 

• Retail: please do not touch any retail items. If there is something that you would like to look at or purchase, please ask your Master Trainer or Kinesiologist for assistance and they will be happy to help.

  
• Please be aware of social distancing, give everyone more than enough space to practice social distancing. 

• The water stations unfortunately will not be able to be accessed as per the guidelines set out by Fraser health so please come to your appointment/ training session with a filled water bottle from home. 

 

• We will not be able to offer our towel services during this time either so please bring a towel with you to your appointment. 

• There will be no food permitted inside of the studio.

 

*** It is important to note that these measures are in addition to the robust cleaning measures we have already implemented, and we are continuing to evaluate the situation along with additional preventative measures that will continue to make LIFT Fitness studio the safest studio space available.***

​

​

LIFT Inner Circle/Open Gym Protocols: 
 

• Our new open gym concept will currently be limited to 5 Participants and are 45 minutes in length. Please check our schedule on mindbody for details of open gym times. If there is 5 people already registered for the open gym you will be put on a wait list and contacted if there is an opening.

 

• You must wear a mask upon entry of the studio and upon exit. Please wear the mask until you get to your designated number. You do not need to wear a mask while working out.

 

• Upon arrival please either wait in your vehicle or on one of the 2 m spaced out cones outside the studio.

 

• Please wait outside until the Trainer waives you in.

 

• There will be no waiting room or arriving early to use equipment at this moment so please do not arrive early.

 

• Please disinfect your hands immediately after entering the studio (sanitizing station is on the right-hand side as soon as you walk in).

 

• Upon your arrival your Trainer will have you verbally go through a quick screening questionnaire (ex. have you experienced any flu like symptoms). If you are symptomatic of an illness, from the common cold to the flu, please refrain from coming into the studio and stay home.

 

• If you have recently traveled out of country, we please advise you to take a 14-day break from the studio, we can help support your fitness at home by sending you our at home workout program.

 

• Cancellation policy: if you have flu like symptoms please remove yourself from mind body prior to the session. There will be no cancellation fee in regard to being sick and having to cancel your scheduled appointment but we greatly appreciate it if you remove yourself from the system, as due to smaller class sizes there may be a wait list.

 

• Please grab a per-sanitized plastic container for you to store your personal items including keys, water bottle etc. Please bring minimal items to your session (example: your cell phone and keys).

 

• After hand sanitizing and putting your personal items in a plastic container go to the number with an "X" Marked on the floor that is assigned to you by your Trainer.

 

• All the equipment that you will need will be previously set up for you. If you need lighter or heavier weights please ask your trainer to get them for you. When you are finished please sanitize all equipment and handles of equipment and leave it at your spot for the trainer to put away.

 

• Please put back the tray after you have taken out your belongings on the bottom rack so that we can sanitize before use.

 

• Please put your mask on and hand sanitize prior to leaving the studio your Trainer will call out your number to leave one by one.

 

• Make sure to keep your social distancing (6ft apart) upon leaving the studio 

 

• Retail: please do not touch any retail items. If there is something that you would like to look at or purchase, please ask your Master Trainer or Kinesiologist for assistance and they will be happy to help.

 

• Please be aware of social distancing. At the moment there will be no more than 5 spots in the sweat lab for our open gym concept meaning that there would be only 6 people maximum which will give everyone more than enough space to practice social distancing.

 

• The water stations unfortunately will not be able to be accessed as per the guidelines set out by Fraser health so please come to your appointment/ training session with a filled water bottle from home.

 

• We will not be able to offer our towel services during this time either so please bring a towel with you to your appointment.

 

• There will be no food permitted inside of the studio.

 

*** It is important to note that these measures are in addition to the robust cleaning measures we have already implemented, and we are continuing to evaluate the situation along with additional preventative measures that will continue to make LIFT Fitness studio the safest studio space available.***

 

Thank you for your continued love and support as we get through these trying times. Now more than ever we believe that a healthy body and mind is so important and we are beyond happy to provide a safe environment to focus on that!

​

The LIFT Team